
And the survey says…
Continuously improve your customer’s experience with timely feedback
With Active’s system, you can send surveys and take polls at any time; plus, you can fully customise the questionnaires. You will have your finger on the pulses of your customers, keeping your organisation nimble and responsive.
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Features
- Electronic Surveys
Offer customers access to surveys via email, the Web, on-site kiosks, and mobile devices. - Electronic Polls
Poll audiences via SMS messaging and display real-time results.
- Electronic Surveys
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Benefits
- Improve Operations
Adjust your processes according to what customers value most. - Encourage Repeat Business
Prove value as your customers realise that you’re listening to what they’re saying. - Boost Revenue
Tailor your offers to accommodate what customers do and don’t like.
- Improve Operations